Service Catalogue

Everything a SuperVA can run for you

Four departments. Twelve specialist disciplines. One hybrid professional matched to your stack.

Department 01

Operations & Business Infrastructure

The "backbone" of a company — ensuring compliance, financial health, and day-to-day stability.

Operations and finance

HR & Recruitment

  • • Full-cycle recruitment (sourcing, screening, interviewing)
  • • Employee onboarding/offboarding and payroll administration
  • • Policy drafting and performance management tracking

Accounting & Finance

  • • Bookkeeping (QuickBooks, Xero, FreshBooks)
  • • Accounts Payable / Receivable and bank reconciliations
  • • Financial reporting, tax prep assistance, budgeting

General VA

  • • Executive calendar management & "inbox zero" handling
  • • Travel coordination and data entry
  • • Project coordination (Asana, Monday.com, ClickUp)
Tech and development
Department 02

Tech & Growth Engine

Designed for companies that need technical maintenance and organic growth through search visibility.

IT Support

  • • Remote technical troubleshooting and software installation
  • • Cybersecurity monitoring & cloud management (AWS / Azure / Google Workspace)
  • • Hardware procurement advice and system updates

Web Development & SEO

  • • Front-end and back-end development (WordPress, Shopify, React)
  • • Technical SEO (site speed, mobile optimisation, schema markup)
  • • On-page / off-page SEO (keyword research, backlink strategy)
Department 03

Creative Labs

The visual and strategic arm — focused on brand identity and multi-channel engagement.

Creative design studio

Graphic Design

  • • Brand identity (logos, typography, colour palettes)
  • • Marketing collateral (pitch decks, brochures, eBooks)
  • • Social media assets and high-conversion ad banners

Video Editing

  • • Short-form content (Reels, TikToks, YouTube Shorts)
  • • Corporate webinars and professional interview editing
  • • Motion graphics, colour grading, sound design

Marketing

  • • Social media strategy & community management
  • • Email marketing automation (Klaviyo, Mailchimp)
  • • Paid media management (Meta Ads, Google Ads)
Customer support team
Department 04

Client Relations & Specialised Industry

The "front line" — focused on revenue-generating activities and customer retention.

Real Estate Support

  • • Transaction coordination and CRM lead management (Follow Up Boss, Chime)
  • • MLS listing management and property research
  • • Appointment setting for showings and appraisals

CSR (Customer Service)

  • • Omnichannel support (Phone, Live Chat, Email, Social DM)
  • • Ticket management (Zendesk, Freshdesk)
  • • Conflict resolution, FAQ development, customer loyalty programmes
Target Audience Mastery

Who We Build SuperVAs For

Audience The Value Hook Ideal Roles
SMEs & Scaling Tech Startups High-level Finance or IT specialists without the corporate-level overhead. HR, Accounting, IT Support
Digital & Marketing Agencies Skilled hands that let owners focus on sales while we handle execution. WebDev/SEO, Design, Video, Marketing
Real Estate Firms & Brokers We handle lead screening so agents focus on face-to-face appraisals and closings. Real Estate Support, CSR, General VA
E-commerce & D2C Brands Bridging the gap between support and content to keep the brand active 24/7. CSR, Video Editing, Marketing

Don't see your exact stack? We build custom.

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